How can you verify the authenticity of your autographed items?

Our commitment to genuine signatures is unwavering, evidenced by our official Certificate of Authenticity with each purchase. We prioritize transparency and credibility, continually enhancing our methods to validate the authenticity of our merchandise, ensuring customer trust and satisfaction.

What are 'Fan Style' shirts and how do they differ from official match-worn gear?

'Fan Style' shirts, available from top brands like Nike, Adidas, and Puma, are authentic, licensed replicas sold in sports retail outlets. They provide fans with a cost-effective way to support their teams, differing from the high-performance, match-worn shirts used by professional players. Our 'Fan Style' shirts are perfect for fans seeking official, yet accessible, team apparel.

Do variations in signatures authenticate the product?

Yes, signature discrepancies in terms of size, ink color, and style authenticate the hand-signed nature of our products. These variations occur naturally during signing sessions, reflecting the unique character of each item and confirming its authenticity.

Are promotional discounts or special offers available?

While our rare and authentic items are typically priced to reflect their unique value, we delight in rewarding our loyal customers with special offers and exclusive promotions. To ensure you don’t miss out on these opportunities, we encourage you to follow us on social media and stay connected.

Are bulk purchase discounts available?

We are receptive to discussing potential discounts for bulk purchases based on certain conditions, acknowledging the significant value of large orders. Our approach is to work with serious collectors and enthusiasts, offering flexible pricing where possible.

What if the item I want is out of stock?

Stock availability varies; some items may return quickly, while others may not. Contact our Customer Support for potential restock information and to be added to our interest list.

Encountering issues with your order?

If your order fails to process and you haven’t been charged, we suggest trying a different browser or credit card. For persistent problems, our customer support is readily available to assist you through our contact options.

Interested in collaborating with Autographies LLC?

We are open to collaboration proposals from businesses and individuals. Reach out to us to explore synergies and co-create impactful experiences.

What makes our dedication service special?

Our dedication service personalizes memorabilia by having a renowned football star sign with a message or name, like "Happy Birthday Peter!" or "To Rashid." This bespoke service creates a unique and intimate connection between the fan and the football icon.


How much does shipping cost?

We offer free international shipping for all our items.

What is the expected delivery timeframe?

Deliveries within the United Arab Emirates take about 2 working days, while international shipments can take 7-14 working days. We offer free shipping both domestically and internationally.

Do you offer international shipping for framed items?

We limit the delivery of framed items to within the United Arab Emirates due to potential damage risks during transit. International customers are encouraged to source frames locally.

How can I monitor my order's delivery status?

Order confirmation and tracking details are provided via email after the order placement, allowing you to monitor your shipment through our website.

Frequently asked question

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What is your return policy?

Items must be returned within 5 days of purchase in their original condition and packaging, accompanied by a receipt or proof of purchase. Please note, framed items are non-returnable.

How are refunds handled?

Upon receiving your return, we will inspect the item and notify you of your refund status. If approved, we will process the refund to your original payment method promptly, refunds will exclude the shipping costs.


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